I've gotten the boots with a minor stitching problem after a very rapid delivery. No worries, returns were easily and after the christmas period the return was processed and the new pair were shipped fast. I can only be really happy with the boots. The leather is beautiful, it fits well, and breaking them in is easier than I imagined. Apart from some 'harder' parts at the sides, the boots walked amazingly fresh out of the box. After applying some quality bootcare product the leather got a little bit more flexible and now - after wearing them for about 7-8 times- they already feel really comfortable. I was hoping that the 'sole of air' would really be like that. Yes, it is. Other boots and even shoes are way more heavier on touchdown when walking. These however: light as could be. I can see myself wearing these for days at a time at a festival, long walks, etc. Definately recommended! My thanks to the customer support who is really friendly and likes to help out with any questions.