We are extending our returns period over the Christmas season, any purchases made from 01/11/19 - 31/12/19 have until 31/01/20 to return items.

Any returns received after 17/12/19 may not be processed until January 2020, thank you for your patience.

We operate a 30 day worldwide return & exchange policy. Please note,  all returns for refund or exchange are at the cost of the customer.

Please click here if you wish to return your purchase.

To qualify, items must be returned unworn, in resalable condition and complete with all undamaged packaging.

If you have purchased your footwear from Solovair Direct please follow the returns policy as stated here.

If you have any questions about your return or exchange, please contact us.


We aim to dispatch all orders within 24 hours. During sale or seasonal peak periods, we aim to dispatch orders within 2 working days.
Please note, orders cannot be processed during factory closures which include Saturdays, Sundays and UK Bank Holidays.
Orders placed during this time are processed the next working day.

Due to third party factors, delivery timescales are based on approximations. If you have ordered multiple items where stock
delays are experienced, your goods may be delivered in instalments. All orders will require a signature on delivery.

Please select your location below for further delivery information

UK Delivery
EU Delivery
Worldwide Delivery