RETURNS & EXCHANGE POLICY

WORLDWIDE SHIPPING POLICY

UK & Northern Ireland orders are dispatched via DHL.

Orders over £100

Free Standard Shipping – Usually delivered within 5 working days

Express Shipping – Usually delivered within 3 working days from £4.20


Orders under £100 

Standard Shipping– Usually delivered within 5 working days from £4.80

Express Shipping – Usually delivered within 3 working days from £7.20

European orders are dispatched via DHL.


Please note, additional charges may be incurred for customs clearance. 
We recommend contacting your local customs office for further information on policies and additional costs.

Europe Zone 1 (Belgium, Ireland, Luxembourg, Netherlands) 

Orders over £100

Free Standard Shipping - Usually delivered within 5 working days

Express Shipping – Usually delivered within 3 working days from £8.40

Orders under £100

Standard Shipping - Usually delivered within 5 working days from £11.10

Express Shipping – Usually delivered within 3 working days from £14.40


Europe Zone 2 (France, Germany, Guernsey, Jersey, Monaco) 

Orders over £100

Free Standard Shipping - Usually delivered within 5 working days

Express Shipping – Usually delivered within 3 working days from £9.30

Orders under £100

Standard Shipping - Usually delivered within 5 working days from £12.60

Express Shipping – Usually delivered within 3 working days from £15.90

 

Europe Zone 3 (Austria, Denmark, Finland, Italy, Portugal, Spain, Sweden) 

Orders over £100

Free Standard Shipping - Usually delivered within 7 working days

Express Shipping – Usually delivered within 5 working days from £11.70

Orders under £100

Standard Shipping - Usually delivered within 7 working days from £15.00

Express Shipping – Usually delivered within 5 working days from £19.50


Europe Zone 4 ( Czech Republic, Croatia, Greece, Hungary, Poland, Romania) 

Orders over £100

Free Standard Shipping - Usually delivered within 7 working days

Express Shipping – Usually delivered within 5 working days from £12.30

Orders under £100

Standard Shipping - Usually delivered within 7 working days from £16.20

Express Shipping – Usually delivered within 5 working days from £21.00

 

Europe Zone 5 (Gibraltar, Norway, Switzerland) 

Orders over £100

Free Standard Shipping - Usually delivered within 7 working days

Express Shipping – Usually delivered within 5 working days from £13.80

Orders under £100

Standard Shipping - Usually delivered within 7 working days from £18.00

Express Shipping – Usually delivered within 5 working days from £23.40


Due to issues with delivery we are currently unable to accept orders from Russia, Kazakhstan, Ukraine and Belarus. 

Worldwide orders (including the USA) are dispatched via DHL.
Please note, additional charges may be incurred for customs clearance.
We recommend contacting your local customs office for further information on policies and additional costs.

Worldwide Zone 1 (Cyprus, Malta) 

Orders over £100

Free Standard Shipping - Usually delivered within 7 working days

Express Shipping – Usually delivered within 5 working days from £11.75

Orders under £100

Standard Shipping - Usually delivered within 7 working days from £16.75

Express Shipping – Usually delivered within 5 working days from £21.50

Worldwide Zone 2 (Albania, Turkey, Iceland, Israel) 

Orders over £100

Free Standard Shipping - Usually delivered within 7 working days

Express Shipping – Usually delivered within 5 working days from £14.25

Orders under £100

Standard Shipping - Usually delivered within 7 working days from £19.50

Express Shipping – Usually delivered within 5 working days from £24.00

Worldwide Zone 3 (USA) 

Orders over £100

Free Standard Shipping - Usually delivered within 5 working days

Express Shipping – Usually delivered within 3 working days from £10.25

Orders under £100

Standard Shipping - Usually delivered within 5 working days from £14.25

Express Shipping – Usually delivered within 3 working days from £17.25

Worldwide Zone 4 (Canada, Mexico) 

Orders over £100

Free Standard Shipping - Usually delivered within 5 working days

Express Shipping – Usually delivered within 3 working days from £14.25

Orders under £100

Standard Shipping - Usually delivered within 5 working days from £19.75

Express Shipping – Usually delivered within 3 working days from £24.25

Worldwide Zone 5 (China, Hong Kong, Japan, Malaysia, Singapore, India, New Zealand) 

Orders over £100

Free Standard Shipping - Usually delivered within 7 working days

Express Shipping – Usually delivered within 5 working days from £16.50

Orders under £100

Standard Shipping - Usually delivered within 7 working days from £22.75

Express Shipping – Usually delivered within 5 working days from £27.75


Worldwide Zone 6 (Australia) 
Orders over £100

Free Standard Shipping - Usually delivered within 7 working days

Express Shipping – Usually delivered within 5 working days from £13.75

Orders under £100

Standard Shipping - Usually delivered within 7 working days from £19.00

Express Shipping – Usually delivered within 5 working days from £23.50


Worldwide Zone 7 (All others) from £24.50

Due to issues with delivery we are currently unable to accept orders from Russia, Kazakhstan, Ukraine and Belarus.