Green Hi-Shine Gibson Shoe
- Leather Upper
- Leather & Synthetic Lining
- Goodyear Welted
- Last: 2488
Probably the best customer service I've received in a long time. At first I was hesitant to order shoes online that I couldn't try on in store. To be honest, I actually got my size wrong the first time. But aside from having to pay for return shipping, everything about the whole process of exchange went smoothly! (Just make sure you're very careful about trying them on; they need to sell the pair you return so you can't damage the shoes!).
What was even better was their customer service team. Despite everything going on in the world right now, they were timely, positive, and helpful. For the record, it's March 2020 and the world is at the mercy of a pandemic.
The shoes are great. I ordered Green Hi-Shine Gibsons and, once I got the fit right, they were great. One should also note that Solovair shoes can be resoled (unlike their very similar competition) and have a shank. If you don't know what a shoe shank, is you should definitely look it up because it's the difference between a shoe that lasts. One should also remember that this is a hand made product. This explains the cost and the possibility of an error in construction . Because they are dedicated to quality and satisfaction of their customers, they they will quickly resolve any issues in quality. Now that I know my size, I'll be ordering from them more often:) Good Job Solovair!
These shoes are so perfectly lovely. Stiff at first of course, but excellent quality. You can tell they are handmade with care. Like all good Solovair, you have to break them in but once you do, they are the perfect fit. The colour is fabulous. Cannot recommend enough!