I love these boots! I did a lot of research before purchasing and am very glad I went with Solovair. Very high quality and comfortable. Their customer service is amazing! I received my pair earlier than expected (I'm located in the US and received my boots two days after placing my order). Upon arrival, I realized that I had incorrectly measured my size as I didn't properly follow the size guide they provided. Customer service was wonderfully helpful and I was able to ship the first pair back, have Solovair process the order, and received my new pair all within a week! Highly recommend.